Individual solutions that are infinitely better

Our customers are many and varied, so we’re experts at rising to the challenge.

Whatever your business need and wherever you are, we are confident we can find a solution that delivers everything you need – and nothing you don’t. The cost-efficiency comes from paying only for products and services you need – products and services that are also of the highest quality.

What all of our customers value and rely on – and what we deliver on every single contract and project - are highly skilled teams – some of the best in the industry – to create and maintain customised solutions that exceed expectations. You can also expect that we will continue to invest in leading-edge technology as standard.

For you, that means solid, reliable foundations on which to build your business.
Your particular solution will be underpinned by a network that is deployed over our own core and local access fibre cables and offers ring topology, resilience and state of the art MPLS and DWDM carrier class solutions.

We will also recommend and supply the best solution for you, whether a fibre solution, Ethernet or optical services, or site facilities by way of the best possible customer service.
At the very minimum, all of our customers benefit from:

• Core delivery over National Grid Telecom’s own dedicated low latency fibre network within South West, Wales and Midlands and extended reach over third party networks to the other parts of England and Scotland
• A resilient and secure core network with open standards that will scale and meet future IP service network requirements
• Competitive pricing and payment method options with term discounts
• Industry competitive service delivery and support
• 24 x 365 Network Management Centre and reporting service
• Operation, maintenance, fault support and management to ISO 9001 quality standards
• ISO 27001 information security standards
• A proven track record of quality service provision